Which of the following terms best describes people who are at the apex of an organization and are responsible for making major decisions?

The term that best describes individuals at the apex of an organization who are responsible for making major decisions is "Strategic Apex." This refers to the top tier of management within an organization, including executives and other leaders who set the overall vision and direction of the organization. They are responsible for critical decision-making that affects the long-term strategy and goals of the organization as a whole.

Individuals at the Strategic Apex play a crucial role in shaping policy, overseeing operations, and ensuring that the organization responds effectively to changes in the external environment. Their decisions often impact every other part of the organization, from operational practices to financial strategies.

In contrast, terms like "Mid Line," "Operational Core," and "Support Staff" refer to different levels or functions within an organization. The Mid Line generally comprises managers who supervise subordinate employees and are involved in implementing policies set by the Strategic Apex. The Operational Core involves the core activities of the organization, focusing on the day-to-day operations. Support Staff includes administrative roles that underpin the organizational structure but do not typically make major decisions about the direction or strategy of the organization. Hence, none of these terms encompass the responsibilities of high-level decision-making that characterize the Strategic Apex.